Continue reading on DataGuidance with:
Free Member
Limited ArticlesCreate an account to continue accessing select articles, resources, and guidance notes.
Already have an account? Log in
Create an account
Join our community for free to access exclusive whitepapers, reports, and regulatory information.
USA: FCC adopts rules to strengthen third-party authentication requirements
On November 21, 2024, the Federal Communication Commission (FCC) adopted new rules for the use of third parties in the caller ID authentication process to combat illegally spoofed robocalls. The FCC stated that the rules ensure that service providers remain accountable for adhering to the STIR/SHAKEN technical standards, which is essential for verifying that the caller ID information matches the actual number of the caller, helping to protect consumers from scams where fraudulent callers attempt to appear trustworthy.
The FCC noted that while it mandates most providers to implement STIR/SHAKEN on the Internet Protocol (IP) portion of their networks, some rely on third-party solutions, raising concerns about accountability and improperly authenticated calls. Therefore, by strengthening the requirements for third-party authentication, the FCC aimed to enable providers to benefit from economic efficiencies while preserving the integrity of the STIR/SHAKEN framework to protect consumers.
Furthermore, the FCC mentioned that where implementation of the rules is not possible, the service provider is expected to take action to prevent illegal robocalls on their networks and must submit robocall mitigation plans to the FCC.
You can read the press release here and the report and order here.
Send us your Feedback!
Please let us know what you think of DataGuidance! It will only take 60 seconds and help us make the site better for you.
